Privacy Policy
Last Updated: January 2026
Your privacy is important to us. This page explains how TIMAVE collects, uses, protects, and manages your personal information. Please read this policy carefully to understand our practices.
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Information We Collect
We collect information you provide directly to us when placing orders or interacting with our services:
Personal Information Collected:
- → Name and Contact Details: Full name, email address, and phone number
- → Shipping Information: Physical address for order delivery
- → Payment Information: Processed securely through LencoPay (card/mobile money)
- → Order History: Products purchased and customization details
How We Use Your Information
We use the information collected for the following purposes:
Order Processing
Process and fulfill your orders accurately and on time
Communication
Send order confirmations and delivery updates
Service Improvement
Improve our services and user experience
Analytics
Analyze trends and usage patterns
Security & Data Protection
We are committed to protecting your personal information through appropriate security measures:
- Encrypted Connections: All data transmitted via secure HTTPS protocols
- Secure Payment Processing: Payment details handled by LencoPay with PCI DSS compliance
- Access Control: Only authorized personnel can access personal data
- Regular Reviews: We regularly review and update our security practices
While we use industry-standard security measures, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential.
Your Rights & Choices
You have the right to:
- • Access your personal information at any time
- • Request corrections or updates to your data
- • Opt-out of promotional communications
- • Request deletion of your information (within legal limits)
Contact Us
If you have questions or concerns about our privacy practices, or wish to exercise your rights, please contact us:
Company
TIMAVE
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Policy Updates
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of TIMAVE constitutes your acceptance of the updated policy.